Status: Open
Status: Answered
Status: Closed
Status: Duplicate

Cannot determine CS resource id via func otdsintegration.getresourceid

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Posted Dec 01 by Daniel Wang.

Hi Experts,

When I install Tempo Box, I got the below error message after I installed the OTSync Connector.

  • Tomcat 8.0.53

  • OTDS 16.4.1.1984

  • Content Server 16.2.5

  • AppWorks GateWay 16.2.1

  • otsync connector 16.1.2

    2018-12-01 18:01:12.830 INFO com.opentext.otsync.connector.auth.trustedprovider.TrustedServerKeyRegistrationHandler - OTSyncAuthHandler is yet to be registered so we cannot get an LLCookie to register our Trusted Provider key, sleeping …
    2018-12-01 18:01:28.668 INFO com.opentext.otsync.connector.auth.trustedprovider.TrustedServerKeyRegistrationHandler - OTSyncAuthHandler is yet to be registered so we cannot get an LLCookie to register our Trusted Provider key, sleeping …
    2018-12-01 18:01:29.680 ERROR com.opentext.otsync.connector.auth.OTSyncAuthHandler - Cannot determine CS resource id via func otdsintegration.getresourceid
    com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
    at [Source: java.io.StringReader@5faaaf32; line: 1, column: 2]
    at com.fasterxml.jackson.core.JsonParser.constructError(JsonParser.java:1581)
    at com.fasterxml.jackson.core.base.ParserMinimalBase.
    reportError(ParserMinimalBase.java:533)
    at com.fasterxml.jackson.core.base.ParserMinimalBase.reportUnexpectedChar(ParserMinimalBase.java:462)
    at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.
    handleOddValue(ReaderBasedJsonParser.java:1624)
    at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.nextToken(ReaderBasedJsonParser.java:689)
    at com.fasterxml.jackson.databind.ObjectMapper.initForReading(ObjectMapper.java:3771)
    at com.fasterxml.jackson.databind.ObjectMapper.
    readMapAndClose(ObjectMapper.java:3716)
    at com.fasterxml.jackson.databind.ObjectMapper.readTree(ObjectMapper.java:2242)
    at com.opentext.otsync.connector.auth.OTSyncAuthHandler.getCSResourceId(OTSyncAuthHandler.java:155)
    at com.opentext.otsync.connector.auth.OTSyncAuthHandler.getOtdsResourceId(OTSyncAuthHandler.java:105)
    at com.opentext.otag.sdk.handlers.AbstractAuthRequestHandler.buildHandler(AbstractAuthRequestHandler.java:49)
    at com.opentext.otsync.connector.auth.registration.RegisterAuthProviderThread.run(RegisterAuthProviderThread.java:52)
    2018-12-01 18:01:29.681 INFO com.opentext.otsync.connector.auth.registration.RegisterAuthProviderThread - Still unable to resolve OTDS resource id, sleeping …
    2018-12-01 18:01:32.831 INFO com.opentext.otsync.connector.auth.trustedprovider.TrustedServerKeyRegistrationHandler - OTSyncAuthHandler is yet to be registered so we cannot get an LLCookie to register our Trusted Provider key, sleeping …

1 Answer

0
BEST ANSWER: As chosen by the author.

This one has been resolved. input the wrong content server URL..

Thanks,


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